How to delete known users
From each user's account, go to MENU > Set up my devices> Select your Core (HS6) > Delete current user.
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Note - The scale must be connected to internet. Deleting the user will not delete his data synchronized to his account. |
How to delete unknown users
If there are some unknown users (users you don't remember their iHealth account), please contact our support team providing a picture of the QR code printed on the back of the scale and a copy of your purchasing invoice and ask for the deleting of unknown users registered in your scale.
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Note - The scale must be connected to internet. Deleting the users will not delete their data synchronized to their account. |
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