How to add a new user

The HS5 scale can track up to 20 users. Each user must have their own iHealth account.

  1. Download the free iHealth MyVitals app from the App Store or Play Store then create your iHealth account.
  2. Make sure that the new user's smartphone is connected to the WiFi network on which the scale is installed.
  3. Tap the scale to turn it on and wait until the WiFi icon is steady.
  4. Start the iHealth MyVitals app.
  5. Go to MENU > Weight and wait until the connection is established between the scale and the app.
  6. Step on the scale to take a measurement.
  7. You are registered as a new user of the scale.

A user number (from 1 to 20) is assigned to you. Remember this number, as it will be used to identify you during offline measurements if several users registered on the scale have approximately the same weight (within +/-3kg). You can also find your user number by going to MENU > Set up my devices > HS5 (the scale must be connected to the app).



Your problem persists? Another question? Submit a request