iHealth Clear (BPM1) - List of error codes

• Error Code 0000
• Error Code 0001
• Error Code 0002
• Error Code 0003
• Error Code 0004
• Error Code 0005
• Error Code 0006
• Error Code 0007
• Error Code 0010
• Error Code 0011
• Error Code 0012
• Error Code 0013
• Error Code 0015
• Wi-Fi password incorrect
• Low battery symbol
• Displayed results seems incorrect
• Nothing happens when I press a button

The pressure in the air circuit is unstable when the measurement is started.
Try again without moving.

The blood pressure monitor does not detect systolic pressure.
Try again without moving.

The blood pressure monitor does not detect diastolic pressure.
Try again without moving.

The pneumatic system is blocked or the cuff is too tight while inflating.
Reposition the cuff correctly and try again.

Air leak in the pneumatic system or the cuff is not tight.
Reposition the cuff correctly and try again.

The pressure in the cuff is higher than 300 mmHg.
Wait 5 minutes and try again.
If the problem persists, contact technical support.

The pressure in the cuff is higher than 15 mmHg for more than 3 minutes.
Wait 5 minutes and try again.
If the problem persists, contact technical support.

Memory fault or error in the temperature probe.
Wait 5 minutes and try again.
If the problem persists, contact technical support.

Pressure sensor fault.
Wait 5 minutes and try again.
If the problem persists, contact technical support.

Fault when synchronising data to the Cloud.
Restart your Wi-Fi router/modem then make sure that the Wi-Fi signal your iHealth Clear is connected to is stable. If necessary, bring your iHealth Clear closer to your Wi-Fi router/modem.
Take a new measurement in 5 minutes. If the problem persists, contact technical support.

The wireless network adapter initialisation failed.
Restart your Wi-Fi router/modem then make sure that the Wi-Fi signal your iHealth Clear is connected to is stable. If necessary, bring your iHealth Clear closer to your Wi-Fi router/modem.
Take a new measurement in 5 minutes. If the problem persists, contact technical support.

Wi-Fi network not found.
Restart your Wi-Fi router/modem then make sure that the Wi-Fi signal your iHealth Clear is connected to is stable. If necessary, bring your iHealth Clear closer to your Wi-Fi router/modem.
Take a new measurement in 5 minutes. If the problem persists, contact technical support.

Failed to get the IP address.
Restart your Wi-Fi router/modem then make sure that the Wi-Fi signal your iHealth Clear is connected to is stable. If necessary, bring your iHealth Clear closer to your Wi-Fi router/modem.
Take a new measurement in 5 minutes. If the problem persists, contact technical support.

Check the Wi-Fi password.

The battery is less than 20%.
Recharge the battery.

The cuff was positioned incorrectly or the cuff was not tight.
Reposition the cuff correctly and try again.

Body posture was not correct during the test.
Check your posture and try again.

Please observe the precautions for use carefully.

Make sure that the battery is sufficiently charged.