How to delete known users
From each user's account, go to MENU > Set up my devices > Select your Core (HS6) > Delete current user.
How to delete unknown users
If there are some unknown users (users you don't remember their iHealth account), please contact our support team providing a picture of the QR code printer on the back of the scale and a copy of your purchasing invoice and ask for the deleting of unknown users registered in your scale. S