iHealth Track (KN-550BT) - List of error codes

Er 0

The pressure in the air circuit is unstable when the measurement is started.

Try again without moving.

Er 1

The blood pressure monitor did not detect systolic pressure.

Try again without moving.

Er 2

The blood pressure monitor did not detect diastolic pressure.

Try again without moving.

Er 3

The pneumatic system is blocked or the cuff is too tight.

Attach the cuff correctly and try again.

Er 4

Air leak in the pneumatic system or the cuff is not tight.

Attach the cuff correctly and try again.

Er 5

The pressure in the cuff is higher than 300 mmHg.

Wait 5 minutes and try again.

Er 6

The pressure in the cuff is higher than 15 mmHg for more than 3 minutes.

Wait 5 minutes and try again.

Er 7

EEPROM (memory) access error.

Wait 5 minutes and try again.

Er 8

Error checking device settings.

Wait 5 minutes and try again.

Er A

Pressure sensor setting error.

Wait 5 minutes and try again.

Low battery symbol is displayed on the screen

The batteries are low. Please replace them with a set of new batteries.

Nothing happens when you press a button or insert the batteries

Take the batteries out, wait 5 minutes and reinstall the batteries.

If the problem persists, try with a new set of batteries.