iHealth Neo (BP5S) - List of error messages

Er0

The pressure in the air circuit is unstable when the measurement is started. Try again without moving.

Er1

The blood pressure monitor does not detect systolic pressure.
Try again without moving.

Er2

The blood pressure monitor does not detect diastolic pressure.
Try again without moving.

Er3

The pneumatic system is blocked or the cuff is too tight while inflating.
Reposition the cuff correctly and try again.

Er4

Air leak in the pneumatic system or the cuff is not tight.
Reposition the cuff correctly and try again.

Er5

The pressure in the cuff is higher than 300 mmHg.
Wait 5 minutes and try again.

Er6

The pressure in the cuff is higher than 15 mmHg for more than 3 minutes.
Wait 5 minutes and try again.

Er7

Memory fault or error in the temperature probe.
Wait 5 minutes and try again.

Er8

Abnormality in checking the device's settings.
Wait 5 minutes and try again.

Er A

Pressure sensor fault.
Wait 5 minutes and try again.

The results displayed seem incorrect

Make sure that the monitor is placed correctly.
Place the monitor correctly and try again.

Please observe the precautions for use.

See also:

• Why is my blood pressure taken with my iHealth Neo is different from that taken by my doctor?
• I compared the results with another device. The results are different. Why?
• Why do the results vary from one measurement to another?

Nothing happens when I press a button

Check that the battery is sufficiently charged.