iHealth Gluco+ (BG5S) - The blood glucose meter does not turn on

Sylvain

Check that the battery is fully charged.

If the problem persists:

Press and hold the M (Memory) button for 7 seconds to restore the glucometer's factory settings.

Restoring factory settings:

Restores the date by default (01/01/2017). Remember to reconnect the glucometer before taking new offline measurements.
Do not erase the data in memory.
Do not delete the glucometer from your list of devices (no need to reinstall the glucometer after reset).

If the Gluco+ still doesn't turns on, please contact our Support Team.