iHealth Gluco+ (BG5S) - List of error codes

E 1

Strip was removed during measurement.

Take a new test with a new test strip.

E 2, E 4

Problem with the reader.

Take a new test with a new test strip.

E 3

Problem with the test strip (wet strip, removed too quickly, too much blood applied to the strip).

Take a new test with a new test strip.

E 5

Ambient temperature too low (<10°C).

E 6

Ambient temperature too high (>40°C).

E 7

Communication error.
Press and hold the M (Memory) button for 7 seconds to restore the glucometer's factory settings.
Restoring factory settings:

• Restores the date by default (01/01/2017). Remember to reconnect the glucometer before taking new offline measurements.
• Do not erase the data in memory.
• Do not delete the glucometer from your list of devices (no need to reinstall the glucometer after reset).

E 8

Result too low (<20 mg/dL).

Take a new test with a new test strip.

E 9

Result too high (>600 mg/dL).

Take a new test with a new test strip.